




Risk-Free 90-Day Guarantee
If you're not 100% happy with your TapWell filter, you've got 90 days to send it back for a full refund. Just reach out to our friendly team and we'll take care of the rest.
Collapsible content
How often should I change the cartridge?
How often should I change the cartridge?
Every 3 months is ideal. That’s the sweet spot recommended by water quality experts and backed by how long our coconut carbon stays effective. If your water starts to look cloudy or the flow slows down, it’s time for a fresh one.
Will TapWell fit my tap?
Will TapWell fit my tap?
TapWell fits 98% of standard taps in Australia and NZ. If your tap has a round, threaded aerator, you're good to go.
We include multiple adapters in every box. If it doesn’t fit out of the box, just send us a photo of your tap and we’ll send the right one, free.
Won’t fit: pull-out, spray-style, sensor taps, or square taps.
How does TapWell filter water?
How does TapWell filter water?
Inside each cartridge are 5 layers of filtration that tackle the stuff you can see and the stuff you can't.
Here’s what it does:
- Reduces chlorine, rust, and sediment
- Improves taste, clarity and odour
- Targets common contaminants using activated coconut carbon and mineral stone
No power, plumbing or fuss required. Just clean water, straight from your tap.
Is TapWell tested?
Is TapWell tested?
Yes. Our filters have been independently tested right here in Australia for performance and safety.
We’re all about transparency, so we only make claims we can stand behind.
You deserve to trust what’s in your glass and we’re here to make sure you can.

See The Difference
Filters out chlorine, rust, sediment & microplastics.
WHY THIS MATTERS
Your home should keep your family safe and healthy, but what’s in your tap water can quietly put them at risk. TapWell helps you protect what matters most, every glass, every day.

Why TapWell Beats Other Filters
Not all filters solve the real problem — see how TapWell stacks up.
We’ve got clear answers, just like our water.
Got Questions?
Will TapWell fit my tap?
Will TapWell fit my tap?
Yes! TapWell comes with 5 universal adapters for standard Aussie taps - including round and threaded spouts.
No tools needed - just twist it on in under 60 seconds. If you’re not sure, send us a photo and we’ll help check.
What does it actually filter out?
What does it actually filter out?
TapWell’s 5-stage coconut carbon filter removes chlorine, rust, sand, microplastics, odours, and more - over 100 everyday contaminants found in Aussie tap water.
Cleaner water = better taste, safer for everyone.
Does TapWell remove fluoride?
Does TapWell remove fluoride?
No, TapWell does not fully remove fluoride.
Like most household tap filters, it uses coconut carbon, which targets chlorine, rust, sediment, microplastics & bad taste, not fluoride.
Complete fluoride removal usually needs a reverse osmosis (RO) system, which can also strip out good minerals and waste water.
TapWell gives you a balanced way to filter out the nasties, while keeping healthy minerals in your water, simple, quick, and practical for everyday Aussie use.
How long does the filter last?
How long does the filter last?
Each filter lasts up to 3 months with daily use.
A quick clean every few weeks keeps it working at its best.
You’ll know it’s time to swap when water flow slows or the cartridge darkens.
Will it affect my water pressure?
Will it affect my water pressure?
Not really, the filter provides normal flow for drinking and cooking.
Use the side lever to switch back to unfiltered mode for full flow anytime.
Is it safe for kids and pets?
Is it safe for kids and pets?
Absolutely, TapWell is BPA-free and safe for the whole family, including pets. Many Aussies use it for baby bottles, kids’ drinks, or even watering plants.
How do I install it?
How do I install it?
Super easy, twist the filter onto your tap, choose the right adapter if needed, tighten by hand. Done in under a minute.
No plumber. No tools. No fuss.
How fast is shipping & what if something breaks?
How fast is shipping & what if something breaks?
✔️ Free shipping Australia-wide
📦 Same-day dispatch before 2PM AEST
✈️ Average delivery: 3-12 business days depending on location.
If anything leaks, breaks or doesn’t fit, we’ll send you free replacements or give you a full refund. You’re covered by our 30-day Aussie guarantee.
How do I track my order?
How do I track my order?
As soon as your TapWell ships, you’ll get an email with your Australia Post tracking link.
📦 Same-day dispatch for orders before 2PM AEST!
What if something breaks or doesn’t fit?
What if something breaks or doesn’t fit?
You’re covered by our 30-day Aussie guarantee.
If anything leaks, breaks or doesn’t fit, we’ll send you free replacement parts or give you a full refund, no questions asked.